How to Repair an Outlook Data File .pst or .ost 2007 – 2019?
3 August 2021

How to Repair an Outlook Data File .pst or .ost 2007 – 2019?

This Tutorial for Microsoft Outlook Version from 2007 to 2019:

A) Locating the Outlook Data Files:
You can check the location of your Outlook Data Files in Outlook:

1- Select File tab > Account Settings > Account Settings.
2- Select the Data Files tab.
3- All Outlook Data Files (.pst) and Offline Data Files (.ost) are listed along with the name of the account the files are associated with.

B) When are you using the Microsoft Inbox Repair tool (SCANPST.EXE)?
In the following situations:

1- You receive a message that Outlook can’t open your data file.
2- You receive a message that Outlook can’t open the set of folders.
3- You think your Outlook data file may be damaged or Corruptions.

C) How to Repair an Outlook Data File (.pst and .ost)?

1- Exit Outlook and browse to one of the following file locations.
2- The Inbox Repair Tool can be started with scanpst.exe.

Below you’ll find an overview of the default locations of scanpst.exe throughout the versions of Outlook.

Microsoft 365 / Outlook 2019 / Outlook 2016 Click to Run
any Windows: C:\Program Files\Microsoft Office\root\office16

Outlook 2016 (MSI-based Volume License installation)
32-bit Windows C:\Program Files\Microsoft Office\Office16
64-bit Windows C:\Program Files (x86)\Microsoft Office\Office16
64-bit Outlook C:\Program Files\Microsoft Office\Office16

Outlook 2013
32-bit Windows C:\Program Files\Microsoft Office\Office15
64-bit Windows C:\Program Files (x86)\Microsoft Office\Office15
64-bit Outlook C:\Program Files\Microsoft Office\Office15
Click-to-Run C:\Program Files\Microsoft Office\root\office15

Outlook 2010
32-bit Windows C:\Program Files\Microsoft Office\Office14
64-bit Windows C:\Program Files (x86)\Microsoft Office\Office14
64-bit Outlook C:\Program Files\Microsoft Office\Office14

Outlook 2007
32-bit Windows C:\Program Files\Microsoft Office\Office12
64-bit Windows C:\Program Files (x86)\Microsoft Office\Office12

3- Select Browse to select the Outlook Data File (.pst) or (.ost) you want to scan.
4- Choose Start to begin the scan.
5- If the scan finds errors, choose Repair to start the process to fix them.